- Provide leadership, guidance, and support to dental clinic managers and staff in each Timber Dental location, fostering a culture of collaboration and continuous improvement.
- Develop and implement strategic plans to enhance the patient experience, streamline processes, and optimize resource allocation across all clinics.
- Collaborate with the Chief Dental Officer to ensure clinical excellence, staying up-to-date with the latest industry trends, and implementing best practices in dental care.
- Work closely with the Chief Financial Officer (CFO) to develop and manage comprehensive financial plans, including revenue projections, cost management strategies, and investment opportunities.
- Utilize financial data and performance indicators to drive informed decision-making, identify growth opportunities, and implement strategies to maximize profitability and cost-efficiency.
- Collaborate with the marketing and business development teams to develop and execute marketing initiatives that drive patient acquisition and revenue growth.
- Establish and maintain robust quality assurance programs across all Timber Dental locations, ensuring compliance with industry standards, regulatory requirements, and patient safety protocols.
- Implement continuous quality improvement initiatives, such as peer review processes, to enhance clinical outcomes and patient satisfaction.
- Monitor patient feedback and implement appropriate measures to address concerns and improve overall service quality.
- Recruit, train, and develop a high-performing team of dental professionals, fostering a culture of growth, engagement, and teamwork.
- Implement performance evaluation systems, providing feedback, coaching, and mentorship to drive individual and team development.
- Implement strategies to enhance employee retention, job satisfaction, and work-life balance.
- Build and nurture strong relationships with key stakeholders, including patients, dental professionals, insurance providers, and community partners.
- Act as a representative of Timber Dental at industry events, conferences, and professional forums, promoting the organization's values and expertise.
- Collaborate with external partners to explore opportunities for partnerships, sponsorships, and community outreach programs.
- Proven experience as a Dental Practice Manager or Regional Manager, overseeing multiple locations.
- In-depth knowledge of dental clinic operations, regulatory compliance, and industry best practices.
- Strong financial acumen and experience in budgeting, financial analysis, and revenue management.
- Excellent leadership skills with the ability to inspire and motivate teams.
- Exceptional organizational and time management abilities.
- Outstanding communication and interpersonal skills, with the ability to build strong relationships.
- Proficiency in dental practice management software and familiarity with emerging dental technologies.
- Willingness to travel regularly to the Timber Dental clinic locations.
- Covid Vaccination or approved exemption paperwork required.
We offer a competitive salary and benefits package for this position. If you are a driven and results-oriented professional with a passion for dental care and managing multiple locations, we encourage you to apply. Join our team at Timber Dental and contribute to the success of our dental clinics across the region.
Note: This job description is a general outline of responsibilities and qualifications and is not exhaustive. Additional duties may be assigned, and qualifications may vary depending on the specific needs of Timber Dental.